🇬🇧 Healthcare · United Kingdom · 2025
BrightSmile Dental
A Manchester clinic needed appointment bookings to happen without the front desk.
UI/UX DesignWeb DevelopmentWhatsApp AutomationWordPressFigmaWhatsApp API
63%
Bookings via WhatsApp
-41%
No-shows
+96%
New patient enquiries
The challenge
Reception spent hours a day on the phone booking and rescheduling appointments, and new patients dropped off when nobody answered.
What we did
A calm, trustworthy website with treatment pages and an automated WhatsApp flow for booking, reminders and post-visit follow-ups.
The client
BrightSmile Dental Clinic, a healthcare business in United Kingdom.
“Patients love booking on WhatsApp and our front desk finally has time for the people in the room.”
Dr. Priya Shah, Principal Dentist, BrightSmile Dental Clinic
More work
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